When you first Sign In to the system, you'll need to reset your password. Simply click the "Forgot Your Password?" button at the bottom of the Sign In screen and follow the directions. You may also click on the button here:
  Forgot your password?
All users must be approved by Parker IGFG team before receiving credentials. Simply fill out our Registration Form.
It is always a good idea to Sign Out of the system to prevent unauthorized access. When you are finished with your session you can either click “Sign Out” in the main navigation area or click the “Sign Out” button in the header of the portal and then click on the Log Out button on the Sign Out screen. After a certain amount of inactivity, the system may also automatically log you off of the system.
You can easily reset your password or retrieve your username at any time using the "Forgot your password?" and "Forgot your username?" buttons at the bottom of the Sign In screen.
You may also click on these buttons here:
Forgot your password?  Forgot your username?
To keep the portal secure, we may restrict the account after too many incorrect attempts have been made to log in. If you are having trouble logging into the system you can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 1-800-343-4048.
No. Each account must have a unique email address attached to it.
The portal can search for simple terms or you can create a more advanced search by using boolean operators (and, not, or) to filter the results. For example:

AND
Entering the expression this and that into the search form will add terms to the search. It will return results containing both "this" and "that". For example, you could search for nitrogen and “white papers” and will return results that include both the term nitrogen and the term white papers.

NOT
Entering the expression this not that into the search form will exclude terms. It will return results containing "this" and not "that". For example, the search term nitrogen not manuals will exclude results that have the term manuals in the results.

OR
Entering the expression this or that into the search form will return results containing either "this" or "that". For example, the search term nitrogen or carbon will include results that include either the term nitrogen or the term carbon.

QUOTATIONS
Quotation marks help you find the exact phrase you require. Entering "this and that" (with quotation marks) into the search form will return results containing the exact phrase "this and that". For example, if you searched for the term “Nitrosource Boiler Layup” with the quotation marks, you will receive results that include that exact phrase Nitrosource Boiler Layup.
If you are having trouble finding information, you can contact one of the many Parker IGFG team members. Their contact information can be found here.
If you still have trouble finding information, you can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 1-800-343-4048.
The Parker IGFG team has made every effort to scrutinize the information we have provided for you. If you feel you have found an error with one of the documents or files you downloaded, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 1-800-343-4048.
Each computer can have user-defined areas for downloads, but generally speaking you will find the files you download in either your ‘Downloads’ folder or on your desktop. You should also try searching for the file in your computer’s search bar.
Yes. The Parker Distributor Portal was designed to be used with any device. So if your device allows downloads, you should have no trouble downloading any document you need.
First, thank you for your feedback. We designed the portal to be as useful as possible. However, we also realize that only through real-world use will we discover how to make it a valuable resource for our distributors.

If you have any suggestions for the portal, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 1-800-343-4048.